Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to Computer Lab Technologies. These Terms and Conditions govern your use of our website, services, and products including but not limited to website development, mobile application development for Android and iOS platforms, search engine optimization services, and pay-per-click marketing campaigns.

By accessing our website at computerlabtechnologies.site, engaging our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services or access our website.

We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Your continued use of our services following any changes constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically to stay informed of any updates.

2. Service Description and Scope

Computer Lab Technologies is a professional digital marketing and technology solutions company specializing in comprehensive digital services. Our core offerings include:

2.1 Website Development Services

We provide custom website design and development services utilizing modern technologies and frameworks. Our website development services encompass responsive design, user experience optimization, content management systems, e-commerce solutions, and ongoing website maintenance. All websites are built following industry best practices for performance, security, and search engine optimization.

2.2 Mobile Application Development

We specialize in native mobile application development for both Android and iOS platforms. Our mobile development services include conceptualization, design, development, testing, deployment to respective app stores, and post-launch support. We ensure that all applications comply with Google Play Store and Apple App Store guidelines and policies.

2.3 Search Engine Optimization

Our SEO services are designed to improve your website's visibility in organic search results. We employ white-hat SEO techniques including keyword research, on-page optimization, technical SEO audits, content strategy, link building, and performance monitoring. We do not guarantee specific rankings as search engine algorithms are proprietary and constantly evolving.

2.4 Pay-Per-Click Marketing

We manage PPC advertising campaigns across various platforms including Google Ads, social media advertising, and display networks. Our services include campaign strategy, ad creation, bid management, targeting optimization, and comprehensive reporting. Budget management and campaign performance are subject to platform policies and market competition.

3. Client Responsibilities and Obligations

As a client of Computer Lab Technologies, you agree to fulfill certain responsibilities to ensure successful project delivery and service performance:

You must provide accurate, complete, and timely information required for service delivery including but not limited to business information, content, images, branding materials, and access credentials when necessary. You are responsible for ensuring that all materials provided do not infringe upon any third-party intellectual property rights, copyrights, trademarks, or other proprietary rights.

You agree to respond to our communications and requests for feedback or approval within reasonable timeframes as specified in project agreements. Delays in providing required information or feedback may result in project timeline extensions and potential additional costs.

For mobile application projects, you are responsible for maintaining active developer accounts with Google Play Console and Apple App Store, providing necessary credentials for app submission, and complying with all platform-specific policies and guidelines.

You must ensure that your use of our services complies with all applicable laws, regulations, and industry standards relevant to your business operations and geographic location.

4. Payment Terms and Pricing

All pricing for our services is provided through written quotations or proposals and is subject to acceptance by both parties. Prices are quoted in United States Dollars unless otherwise specified and are valid for the period stated in the quotation.

Payment terms will be specified in individual service agreements or contracts. Generally, we require an initial deposit before commencing work, with the remaining balance due upon project completion or according to agreed milestone schedules. For ongoing services such as SEO or PPC management, monthly fees are typically due in advance.

Late payments may incur interest charges at the rate permitted by applicable law. We reserve the right to suspend services or withhold project deliverables until outstanding payments are received. Additional charges may apply for work requested outside the original scope or for expedited delivery timelines.

All fees are exclusive of applicable taxes, duties, or governmental charges, which shall be added to invoices as required by law. Refund policies vary by service type and will be specified in individual service agreements.

5. Intellectual Property Rights

Intellectual property rights are a critical aspect of our service agreements. Upon full payment for services rendered, ownership of the final deliverables including custom code, designs, and content created specifically for your project will transfer to you. However, Computer Lab Technologies retains ownership of proprietary tools, frameworks, templates, and methodologies used in service delivery.

We reserve the right to showcase completed projects in our portfolio, marketing materials, and case studies unless you specifically request otherwise in writing. Any pre-existing intellectual property owned by Computer Lab Technologies or third parties remains the property of the respective owners.

For mobile applications, you acknowledge that certain third-party libraries, frameworks, and APIs may be incorporated into the application, each governed by their respective licenses. You are responsible for complying with all such license terms.

You grant Computer Lab Technologies a license to use any materials you provide solely for the purpose of delivering services to you. You warrant that you have all necessary rights to grant such license and that our use of such materials will not infringe upon any third-party rights.

6. Confidentiality and Data Protection

We take the confidentiality of your business information seriously. All proprietary information, trade secrets, and confidential data shared with us during the course of service delivery will be protected and not disclosed to third parties without your express consent, except as required by law or as necessary to provide services to you.

Our data protection practices comply with applicable privacy regulations. Personal information collected through our website or during service delivery is handled in accordance with our Privacy Policy. We implement reasonable security measures to protect data from unauthorized access, disclosure, or destruction.

For projects involving user data or personal information, you are responsible for ensuring compliance with applicable data protection regulations such as GDPR, CCPA, or other relevant privacy laws in your jurisdiction. We will assist in implementing technical measures to support compliance where feasible.

7. Project Timelines and Deliverables

Project timelines are estimated based on information available at project commencement and assume timely client cooperation and feedback. While we strive to meet all agreed deadlines, timelines are estimates and not guarantees unless explicitly stated as binding deadlines in the service agreement.

Timeline delays may occur due to circumstances including but not limited to client delays in providing materials or feedback, scope changes, technical challenges, third-party service dependencies, or unforeseen complications. We will communicate any anticipated delays promptly and work to minimize their impact.

Deliverables will be provided according to the specifications outlined in the service agreement. All deliverables are subject to reasonable acceptance testing periods during which you may request revisions according to the terms specified in the agreement.

8. Warranties and Disclaimers

We warrant that services will be performed with reasonable skill and care consistent with industry standards. However, we do not warrant that our services will meet all your requirements or expectations, or that service delivery will be uninterrupted or error-free.

For website and application development, we warrant that delivered work will be free from significant defects during an agreed warranty period following project completion. This warranty does not cover issues arising from modifications made by third parties, misuse, or failure to maintain necessary updates.

For SEO and PPC services, we do not guarantee specific results, rankings, traffic levels, or conversion rates as these are influenced by numerous factors beyond our control including search engine algorithm changes, market competition, budget constraints, and website quality.

To the maximum extent permitted by law, all implied warranties including warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed. Our services are provided on an "as is" and "as available" basis.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Computer Lab Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our services, including but not limited to loss of profits, loss of data, business interruption, or loss of business opportunities.

Our total aggregate liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the specific services giving rise to the claim during the twelve months preceding the claim.

We are not liable for any losses or damages resulting from events beyond our reasonable control including but not limited to acts of God, natural disasters, government actions, internet service failures, third-party service interruptions, or cyber attacks.

10. Third-Party Services and Links

Our services may involve integration with or use of third-party services, platforms, APIs, or tools including but not limited to hosting providers, content delivery networks, analytics platforms, payment processors, and advertising platforms. We are not responsible for the availability, performance, policies, or practices of such third-party services.

Our website may contain links to third-party websites or resources. These links are provided for convenience only, and we do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites.

You acknowledge that third-party services may have their own terms of service and privacy policies which you are responsible for reviewing and accepting. Any issues with third-party services should be addressed directly with the respective service providers.

11. Mobile Application Specific Terms

For mobile application development services, additional terms apply. Applications developed by Computer Lab Technologies are designed to comply with Google Play Store and Apple App Store policies as of the development date. However, platform policies may change, and you are responsible for ensuring ongoing compliance.

You must maintain active and valid developer accounts with relevant app stores. We are not responsible for app rejection or removal from app stores due to policy violations, guideline changes, or account issues.

App store review processes are controlled by the platform providers, and approval timelines are beyond our control. We will work with you to address any issues raised during app review processes, but additional charges may apply for extensive modifications required to meet evolving store policies.

You are responsible for ongoing app maintenance, updates to maintain compatibility with new operating system versions, and addressing user feedback and reviews. We can provide ongoing maintenance services under separate agreements.

12. Termination of Services

Either party may terminate ongoing service agreements with written notice according to the terms specified in individual service contracts. For project-based work, termination may occur upon completion of deliverables or by mutual agreement.

We reserve the right to immediately terminate or suspend services if you breach these Terms and Conditions, fail to make required payments, engage in fraudulent activities, or use our services for illegal purposes.

Upon termination, you remain responsible for payment of all services rendered up to the termination date. We will provide you with work completed to date, subject to payment of all outstanding amounts. Refunds, if any, will be provided according to the refund policy specified in the service agreement.

13. Indemnification

You agree to indemnify, defend, and hold harmless Computer Lab Technologies, its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, or expenses including reasonable attorneys' fees arising from your use of our services, violation of these Terms and Conditions, infringement of any third-party rights, or breach of any representations or warranties made by you.

14. Dispute Resolution and Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable to the jurisdiction where Computer Lab Technologies operates, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms and Conditions or our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes may be resolved through mediation or arbitration before resorting to litigation, as agreed upon by both parties.

15. General Provisions

These Terms and Conditions, together with any service agreements or contracts, constitute the entire agreement between you and Computer Lab Technologies regarding the use of our services and supersede all prior agreements and understandings.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative.

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations without restriction.