Privacy Policy

Computer Lab Technologies ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our services including website development, mobile app development (Android and iOS), SEO optimization, and PPC marketing services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, participate in activities on our website, or otherwise contact us. The personal information we collect may include:

• Contact Information: Full name, email address, phone number, and mailing address
• Business Information: Company name, job title, industry, and business requirements
• Project Details: Information about your project requirements, budget, timeline, and specific service interests
• Communication Data: Messages, feedback, and any other information you choose to provide when contacting us
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our website or use our mobile applications, we automatically collect certain information about your device and usage patterns, including:

• Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information
• Usage Data: Pages visited, time spent on pages, links clicked, referring website addresses, and other diagnostic data
• Location Data: General geographic location based on IP address (with your consent for mobile applications)
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic

1.3 Information from Third Parties

We may receive information about you from third-party sources, including business partners, advertising networks, analytics providers, and social media platforms when you interact with our content or advertisements on those platforms.

2. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

2.1 Service Delivery and Communication

• Responding to your inquiries and providing customer support
• Delivering the services you have requested, including website development, mobile app development, SEO, and PPC marketing
• Sending you project updates, service notifications, and important announcements
• Processing payments and managing billing information
• Communicating with you about your account or transactions

2.2 Business Operations and Improvement

• Analyzing usage patterns to improve our website, applications, and services
• Conducting market research and gathering feedback
• Developing new products, services, and features
• Personalizing your experience and providing tailored recommendations
• Monitoring and analyzing trends, usage, and activities in connection with our services

2.3 Marketing and Promotional Activities

• Sending you marketing communications about our services, special offers, and industry insights (with your consent)
• Conducting promotional campaigns and contests
• Displaying targeted advertisements based on your interests
• Measuring the effectiveness of our marketing campaigns

2.4 Legal and Security Purposes

• Complying with legal obligations and regulatory requirements
• Protecting our rights, property, and safety, as well as those of our users and the public
• Detecting, preventing, and addressing fraud, security breaches, and technical issues
• Enforcing our terms and conditions and other legal agreements

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including web hosting providers, email service providers, payment processors, analytics services, and marketing platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements, to comply with legal processes, or to protect the rights, property, or safety of our company, users, or others.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Employee training on data protection and privacy practices
• Secure backup and disaster recovery procedures

However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

5. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used format.

5.2 Correction and Update

You can request that we correct or update any inaccurate or incomplete personal information we have about you.

5.3 Deletion

You may request that we delete your personal information, subject to certain legal exceptions and retention requirements.

5.4 Opt-Out of Marketing

You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related messages.

5.5 Cookie Preferences

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Mobile Applications

When you use our mobile applications, we may collect additional information with your permission:

• Location Information: We may request access to your device's location to provide location-based services
• Camera and Photos: We may request access to your camera and photo library for specific features
• Push Notifications: We may send you push notifications with your consent, which you can disable in your device settings
• Device Permissions: Certain features may require access to device features like contacts, calendar, or storage

You can manage these permissions through your device settings at any time.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

9. Third-Party Links and Services

Our website and applications may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing your personal information.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within a reasonable timeframe and work to address your concerns promptly and effectively.